Terms of Business
All orders are accepted under the terms and conditions of sale. These constitute as a legally binding contract.
Any base provided by the customer or third party shall be the responsibility of the customer. The base must be solid, flat, level and the correct size for the building being purchased. If an adequate base has not been prepared upon arrival, the building will be left stored, but un-assembled, at the customers premises. A £50.00 revisit charge will have to be paid in advance if fitters are to return and complete assembly.
Delivery dates are quoted as accurately as possible but circumstances beyond our control may result in the date of delivery being changed. Delivery dates/times cannot be guaranteed. Fair and reasonable access must be provided to the intended site. Under NO circumstance will components be carried over garage roofs, fences, hedges etc. Please consider the dimensions of the building when ordering.
If building is 8ft wide or greater it is the customers responsibility to ensure there is access. In the event of access not been satisfactory the customer will be charged 15% on the total cost of the building. This will compensate for the building to be made in smaller sections for access.
No claim for damage or discrepancy can be considered unless a claim is made in writing within seven days of receipt of the goods. We cannot accept any claim for loss of earnings or consequential losses should a further visit be required. The Company reserves the right to make such changes to the design and materials as it feels fit in line with its policy of continued development. No prior notice will be given.
All invoices must be paid for in full before delivery. Payment terms are credit/debit card or a cash payment.
All goods remain the property of the Company until paid for in full.
The customer reserves the right to cancel the goods at any time giving the Company written notice, but in such circumstances a fair and reasonable price shall be paid for all work in progress at the time of cancellation.
In the event of any claim, the Sellers liability will in no circumstances exceed the cost of the defective piece(s). Liability does not cover any damage caused by storms, high winds or adverse weather conditions. Ensure your building is covered by your household policy. All buildings are built to the same high standard as the show models. On sites which are in an exposed position we would advise customers to carry out extra work that may be required to ensure stability and safety.
All buildings carry a 15 year guarantee against rot, subject to the building being re-treated annually with a suitable wood preserver. The first coat of treatment must be applied within one week of the building being erected, if the building is to be stored outdoors un-assembled then it must be covered by a suitable covering. Please note that timber being a natural product may have inherent defects such as knots, splits and resin pockets. Felt is excluded this includes felt being blown off or damaged by storm/severe weather, ripping/ bubbles in the felt caused by changes in temperature. It is not considered as a defect and any responsibility will not be accepted.